Privacy Policy

Last updated: 14 August 2026

Dark Reign Events respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit our website, purchase tickets or other products, contact us, or otherwise interact with Dark Reign Events, and how that information is used.

1. Who we are

Dark Reign Events organises themed events and experiences in the United Kingdom. For the purposes of UK data protection law, Dark Reign Events is responsible for the personal information collected through this website and in connection with our events. You can contact us using the contact details provided on **darkreignevents.co.uk**.

2. Information we may collect

Depending on how you interact with us, we may collect:

* Your name * Email address * Postal address, where required for delivery of a physical invitation or other item * Booking and ticket information * Information you provide when contacting us * Transaction and payment-related information * Technical information about how you use our website, such as browser, device and website usage information where this is collected through cookies or similar technologies Payment card details are processed securely by our payment provider.

Dark Reign Events does not normally receive or store your full card details.

3. How we use your information

We may use your personal information to:

* Process ticket purchases and other orders * Provide and manage your booking * Personalise and send physical invitations where purchased * Contact you with important information about an event, including changes, cancellations or information needed for attendance * Respond to questions or requests * Prevent fraud or misuse of our services * Maintain appropriate business, financial and transaction records * Operate, maintain and improve our website and services * Comply with legal or regulatory requirements We will only use your personal information where we have a lawful basis to do so. This may include performing our contract with you, complying with a legal obligation, pursuing our legitimate business interests, or obtaining your consent where consent is required.

4. Payments

Payments made through our website may be processed by third-party payment providers such as **Stripe**. These providers process payment information under their own privacy and security procedures.

Dark Reign Events does not sell, rent or trade your personal information.

5. Who we may share information with

We may share limited personal information with trusted service providers where necessary to operate our website, process payments, fulfill orders or provide our events.

These may include:

* Website hosting and technology providers * Payment processors * Email and communications providers * Postal or delivery providers where physical items are being sent * Professional advisers, authorities or regulators where legally required We only share information that is reasonably necessary for the relevant service. Some service providers may process information outside the United Kingdom. Where this happens, appropriate safeguards will be relied upon where required by data protection law.

6. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected. Booking and correspondence information will generally be retained only for as long as it is needed to manage the relevant event and deal with any subsequent queries. Certain transaction and financial records may need to be retained for longer where required for accounting, tax or legal purposes. When information is no longer required, it will be deleted or securely disposed of where reasonably practicable.

7. Cookies

Our website may use cookies or similar technologies to operate correctly and, where enabled, understand how visitors use the website. Some cookies may be strictly necessary for the website to function. Where non-essential analytics or marketing cookies are used and consent is required by law, you will be given an opportunity to accept or reject them. You can also control cookies through your browser settings.

8. Your rights

Under UK data protection law, depending on the circumstances, you may have the right to:

* Ask for a copy of the personal information we hold about you * Ask us to correct inaccurate or incomplete information * Ask us to delete your personal information * Ask us to restrict how your information is used * Object to certain uses of your information * Ask for certain information to be transferred to you or another organization * Withdraw your consent where we rely on consent Some of these rights are subject to legal exceptions.

To exercise any of these rights, please contact Dark Reign Events using the contact details available on our website.

9. Security

We take reasonable steps to protect personal information against loss, misuse, unauthorized access, disclosure or alteration. However, no website or internet transmission can be guaranteed to be completely secure.

10. Third-party websites and social media

Our website may contain links to third-party websites or social media platforms, including Facebook and Instagram. Those services operate independently from Dark Reign Events and have their own privacy policies. We are not responsible for how third-party websites process your information.

11. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue. You also have the right to raise a concern with the **Information Commissioner’s Office (ICO)**, the UK regulator for data protection.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. The latest version will always be published on this page with the date it was last updated.